Website usability focus groups in Cheltenham, Gloucestershire, or in Bristol, Bath or Birmingham by arrangement. |
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How good is your website? Come to The Website Clinic and find out.
Impartial group feedback, with guidance on how to improve your visitors' experience and increase sales
How Good Is Your Website session at Maggie's Cancer Care Centre, Cheltenham
You may have lots of potential clients and customers visit your website, but what they do once they get there is they key to achieving your business goals.
Are they confused, irritated, leave quickly, or do they move seamlessly towards making the sale, booking or enquiry you hope they will make?
What messages does your website give about your brand?
In this small focus group you will receive constructive feedback on your website, as well as be able to give feedback on other participants' websites. In the process you will discover how to improve usability and increase sales. The course also includes tips on using photographs and graphics, structure and editorial content.
Courses are held in Cheltenham, but may be held elsewhere in the south west, e.g. Bristol, Bath or Birmingham, by arrangement.
Are they confused, irritated, leave quickly, or do they move seamlessly towards making the sale, booking or enquiry you hope they will make?
What messages does your website give about your brand?
In this small focus group you will receive constructive feedback on your website, as well as be able to give feedback on other participants' websites. In the process you will discover how to improve usability and increase sales. The course also includes tips on using photographs and graphics, structure and editorial content.
Courses are held in Cheltenham, but may be held elsewhere in the south west, e.g. Bristol, Bath or Birmingham, by arrangement.
Who is the course for and what does it include?
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This 3-hour focus group, for a maximum of 6 participants, is aimed at small businesses who wish to convert more of their website's visitors into customers, clients or followers. The course includes:
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"Thank you so much for doing a great job with the course, in making it interesting and giving us clear notes to follow and take away. |
Timings and cost
The Website Clinic takes place on Wednesday afternoons (3 hours), and cost only £45.00. The Get Noticed on Google course runs in the morning, and is an ideal partner to this course (book both for a 10% discount).
Next course date:
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Book now:
Venue
The Isbourne Holistic Centre
The Isbourne Holistic Centre at 2 Wolseley Terrace, Oriel Road, Cheltenham GL50 1TH is an elegant Regency building, just by the traffic lights over the road from the Rodney Road car park.
For some reason, Google maps don't show Wolseley Terrace, but it is located where the marker shows, i.e. between Trafalgar St. and Vittoria Walk. It's a few yards from Cheltenham Town Hall, and a short walk from The Promenade.
For some reason, Google maps don't show Wolseley Terrace, but it is located where the marker shows, i.e. between Trafalgar St. and Vittoria Walk. It's a few yards from Cheltenham Town Hall, and a short walk from The Promenade.
Parking
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The Rodney Road car park, which is just over the road from Wolseley Terrace, charges £3.60 for 3 hours/£4.00 for 4 hours (prices correct May 2013), or £10 per day (inc. Sundays and Bank Holidays).
On-street parking in the area is expensive and generally limited to a maximum of 2 hours. Please don't park in Wolseley Terrace itself, as this is part owned by Ratcliffe Insurance and British Telecom. There are two Park and Rides, at Arle Court (near B&Q) and at Cheltenham Racecourse. The Arle Court service costs £3.00 for a return and takes 12 minutes to arrive in the Promenade, which is a short walk from the Isbourne Holistic Centre. The Cheltenham Racecourse P&R, operated by Stagecoach, is slower and drops off a little further away (see route map and service numbers). |
Buses and bicycles
If you are cycling, you can chain your bicycle to the railings in front of the Centre.
Many buses converge on Cheltenham's Promenade (see bus map), which is a short walk from the Isbourne Holistic Centre (see Google map above).
Many buses converge on Cheltenham's Promenade (see bus map), which is a short walk from the Isbourne Holistic Centre (see Google map above).
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Focus group facilitator
 Graham Boston
My background is in web design (since 1996) and magazine publishing, and I have run regular training courses in web design and newsletter marketing since 2011, and more recently search engine optimisation (SEO) basics.
I published Connections magazine for 21 years and am a committee member of the Aquarius Severn Astrology Society. 
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